When it all hits the fan
We all know them. They’re the sorts who, after they’ve dropped the ball, go to great lengths to assure us it wasn’t their fault and deflect the blame to some other poor schmuck. The saddest thing about this kind of person is the utter transparency of their efforts. Usually, the fault is so obvious that their efforts to duck responsibility would be humorous if they weren’t so despicable.
The one thing we all have in common with this poor sap is that we screw up. Regularly. And sometimes in a really big way. What separates us is what we do after we step in the doo-doo.
Who would you rather work with: The person who makes a mistake, then tells you why it wasn’t really a mistake, why it doesn’t matter and why it actually wasn’t their fault? Or the person who comes to you, tells you they’ve made a mistake (often before you find out on your own) and tells you what they’re going to do to fix it? Your clients would rather work with that person too.